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02-20-2024 12:41 PM in
Unpacked 2025- Mark as New
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02-20-2024 12:57 PM in
Unpacked 2025
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02-22-2024 03:41 PM in
Unpacked 2025Dear Samsung Member,
Greetings from Samsung Customer Support!
We would like to inform you that as per the Samsung update policy, there are one latest and two major software updates provided for Galaxy devices and Monthly security patch updates regularly for 5 years. Your device is not eligible for the Android OS update and the security patch updates.
If you are facing an issue kindly elaborate on your concern in detail. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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04-07-2024 08:50 AM (Last edited 04-07-2024 08:51 AM ) in
Unpacked 2025- Mark as New
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02-29-2024 08:31 AM (Last edited 02-29-2024 08:32 AM ) in
Unpacked 2025