Samsung really have worst costumer service as I was having a heating problem in my note 4 I gave them the phone they told me to receive it after 2 days as I went there after two days the product was still not fixed and they started speaking rudely.
Thanks for being with Samsung and for sharing your concern. We would like to inform you that we have dedicated support team for service issues, so we will request you to kindly send us your concern with contact details so they will batter assist you in this regards on provided link http://www.samsung.com/in/support/erms1.
