Kvikku
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01-02-2018 05:28 AM in
UDS
2 software update of size 200 mb in Samsung on nxt after update it show ---- Google stopped . please fix this.... or please tell me how can I fix this problem...
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admin_
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01-02-2018 01:08 PM in
UDS
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Select the Google Applications >> Clear Data & Clear Cache and restart the device.
2) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
3) Run your device in Safe Mode to check the issue.
4) Keep updating the device if any available.
5) Take full data back up and reset the device.`
Be sure to hit ♡ when you find an answer that works for you.
1) Navigate to Settings >> Apps >> Select the Google Applications >> Clear Data & Clear Cache and restart the device.
2) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
3) Run your device in Safe Mode to check the issue.
4) Keep updating the device if any available.
5) Take full data back up and reset the device.`
Be sure to hit ♡ when you find an answer that works for you.
Kvikku
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01-02-2018 03:58 PM in
UDS
thank you Samsung care....,😊