C9 PRO Front Camera Problem

[Erol]

Whenever the front camera is used, the picture taken is blurred except for the person taking the picture. I have shown the Device to the showroom and to a Samsung service centre also but to no success couldn't figure out the problem. Please rectify this problem as soon as possible. Such problems aren't expected from Phones which fall in this price bracket.

Thanking you.

[SomC9Pro]

yes u r ryt..samsung plz upgrade the camera

[admin_]

"Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.



1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)



2) Turn on the Auto Flash (If Available in the Device)




3) Reset the Camera (From the Camera Setting)




4) Software update via FOTA,Kies or SMART Tool".

[Erol]

I tried the above but to no good. The only option which remains is to send the much awaited Update from your side

[Ria]

please do work on this my only concern is camera especially front camera I'm disappointed 😣 please help me

[ritvhik]

people you're nuts ?? C9 pro might not give great 16 mp selfies but blurred bg is all that people want these days

[Rakeshvarnwal]

face problem