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09-20-2023 04:33 PM in
Tip & TricksI cannot find Samsung Data Hub
Also created Samsung account but my TV wants a VIDAA login
how do I install new apps
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CommunityTips
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2 weeks ago in
Tip & Tricks
It seems like you're trying to install new apps on your Samsung TV, but there might be some confusion with different platforms. Here's how to address each part of your question:
1. Samsung Data Hub Confusion:
Samsung Data Hub isn't typically a term associated with Samsung TVs. You may be looking for Samsung Smart Hub, which is the platform on Samsung TVs for accessing apps, games, and streaming services. It allows you to download and manage apps on your Samsung Smart TV.
2. VIDAA Login Requirement:
If your TV is asking for a VIDAA login, it suggests that you are using a Hisense TV, which operates on the VIDAA platform, not a Samsung TV. VIDAA is Hisense's smart TV platform, while Samsung uses Tizen OS.
Check the brand of your TV: If your TV is Hisense, you'll need a VIDAA account to access its app store. Samsung's account won’t work on Hisense TVs.
3. Installing Apps on Your TV:
Here's how you can install apps, depending on your TV brand:
A. For Samsung Smart TVs:
1. Press the Home Button on your Samsung TV remote.
2. Go to "Apps" in the Smart Hub.
3. Search for the App you want by navigating to the search icon (magnifying glass).
4. Select the App and choose "Install".
B. For Hisense Smart TVs (VIDAA):
1. Press the "Home" Button on your Hisense remote.
2. Navigate to the VIDAA App Store (also called the App Store or VIDAA Store).
3. Search for the App you want.
4. Install the App by selecting it and clicking "Install."
Next Steps:
Check your TV brand: If you have a Hisense TV (with VIDAA), you'll need to use your VIDAA account to access the apps.
If you actually have a Samsung TV, make sure you’re in the Samsung Smart Hub, not another platform.
1. Samsung Data Hub Confusion:
Samsung Data Hub isn't typically a term associated with Samsung TVs. You may be looking for Samsung Smart Hub, which is the platform on Samsung TVs for accessing apps, games, and streaming services. It allows you to download and manage apps on your Samsung Smart TV.
2. VIDAA Login Requirement:
If your TV is asking for a VIDAA login, it suggests that you are using a Hisense TV, which operates on the VIDAA platform, not a Samsung TV. VIDAA is Hisense's smart TV platform, while Samsung uses Tizen OS.
Check the brand of your TV: If your TV is Hisense, you'll need a VIDAA account to access its app store. Samsung's account won’t work on Hisense TVs.
3. Installing Apps on Your TV:
Here's how you can install apps, depending on your TV brand:
A. For Samsung Smart TVs:
1. Press the Home Button on your Samsung TV remote.
2. Go to "Apps" in the Smart Hub.
3. Search for the App you want by navigating to the search icon (magnifying glass).
4. Select the App and choose "Install".
B. For Hisense Smart TVs (VIDAA):
1. Press the "Home" Button on your Hisense remote.
2. Navigate to the VIDAA App Store (also called the App Store or VIDAA Store).
3. Search for the App you want.
4. Install the App by selecting it and clicking "Install."
Next Steps:
Check your TV brand: If you have a Hisense TV (with VIDAA), you'll need to use your VIDAA account to access the apps.
If you actually have a Samsung TV, make sure you’re in the Samsung Smart Hub, not another platform.