Original topic:

whatsapp support

(Topic created on: 10-31-2020 09:16 PM)
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cprnh
Active Level 1
Options
Tech Talk
WhatsApp support is very poor response note the points:
1 wait time is too high
2. Always timeouts 
3. No proper solution to query
4. Giving typical pre determined ready made answers to any query like bot.
5. No additional info other than FAQ
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2 Comments
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

As WhatsApp  is a 3rd party application which is not from Samsung. We advise you to contact to the respective application software support. You can reach to the app developer through email channel

for which please login to play store > select more option> select installed app> click on read more.

 

We sincerely regret for the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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cprnh
Active Level 1
Tech Talk
are mad or kidding I write feedback of Samsung whatsapp customer support...don't fool yourself...I know whatsapp managed by Facebook and no need suggestions from your end.
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