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02-26-2020 11:45 PM in
Tech TalkSolved! Go to Solution.
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08-06-2022 10:37 PM in
Tech TalkPlease perform the following steps to fix the issue:
• Check the mode. Settings> Sounds and vibrations> change the mode to sound and Increase volume (Ringtone, Media, Notifications, System, and Bixby Voice) to maximum
• Settings> accessibility> Hearing> Disable Turn of all sounds/Mute all sounds
• Diagnose the device using Samsung members application> phone care/Diagnose> Interactive check> Speaker
• Sometimes 3rd party apps may also cause the sound issue so check your device in Safe mode.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
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