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03-02-2020 09:40 AM in
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03-02-2020 10:01 PM (Last edited 03-02-2020 10:02 PM ) in
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03-03-2020 02:24 PM in
Tech TalkHi there,
Please perform the following steps to resolve the issue:
1- Reset the settings via- Settings > general management > reset > reset settings.
2- Check the mentioned issue in safe mode.
3- Stop the background running app (Tap on the left soft key and close all the running apps).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members