Original topic:

sound problem in samsung Galaxy A20s

(Topic created on: 05-23-2020 07:05 AM)
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arjun321
Beginner Level 2
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Tech Talk
Sound is not working and mic also not working 
Automatically the sound limit enabled I don't know how to disable please help me. 
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5 Comments
Samsung_Support3
Moderator
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Disconnect all accessories and remove any third-party case form your phone.

 

2. Check device volume settings if its full or not.

 

3. Check mute all sound option
Settings > Accessibility > Hearing enhancements > Disable Mute all sounds (if enabled).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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anuabi
Beginner Level 2
Tech Talk
media volume problem
headphone mode
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anuabi
Beginner Level 2
Tech Talk
media sound very low
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jai6786
Beginner Level 2
Tech Talk
I am having a problem with the sound in my device I am not able to play music or answer calls.
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sobhik
Beginner Level 2
Tech Talk
Low sound quality
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