Original topic:

s 10 wifi problem

(Topic created on: 05-12-2020 09:21 PM)
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nop
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Tech Talk
S 10 wifi problem not connected 😒  
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cs_member9
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Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern. Kindly follow the below mentioned step to improve the performance of the device:

 

1. Forget the Network:nGo to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2. Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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