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05-12-2020 09:21 PM in
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05-14-2020 07:42 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We at Samsung understand your concern. Kindly follow the below mentioned step to improve the performance of the device:
1. Forget the Network:nGo to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
2. Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support