Original topic:

rear camera blurry image issue in samsung j8

(Topic created on: 05-19-2020 04:56 AM)
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jayeshv
Beginner Level 2
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Tech Talk
I m using j8 and since last few days, my rear camera is giving blurry pictures. I tried everything from camera cache clearing to reset everything. But still the issue is persistent. Pls help if someone can.
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Samsung_Support3
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check physical condition of your camera lens.
a) Broken camera lens.
b) Scratchy camera lens.
If found camera lens physical damage( broken or scratchy). Please visit service center.

 

2. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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zakir92
Beginner Level 2
Tech Talk
I am too facing same issue
pictures are always in focused mode
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ebbby
Beginner Level 2
Tech Talk
I'm also facing the same problem
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