Original topic:

one UI 8.5 August patch

(Topic created on: a week ago)
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KGS1997
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Tech Talk

why the Hell we required monthly patches in Samsung phones ?

I recieved my S25 ultra with July Security patch
now I am updated my phone with August update
I am facing my phone lag & in camera shutter was slow
why ?
I am very happy with Factory version patch.

Samsung team I need answer
you are deliberately slowing my phone thats why Italy fined you in 2018
I need Factory version of Security patch, how to get back.

1 Comment
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application >> tap on Support >> tap on Send feedback >> Tap on Send icon >> select the appropriate category y >> type your query and tap on send).


Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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