note 10 lite bluetooth connectivity problwm

[kunalexplorer]

Guys  im unable to connect my realme airbuds to note 10 lite....phone not even showing in available devices....help me out if anyone got a solution

[Devv_007]

Try these steps-
1)Go to>Samsung Members app>Get Help>Interective Checks>Bluetooth>If showing any error in bluetooth then visit service center.
2)Try to connect some other bluetooth device to phone.Also try to connecting buds to another phone.
3)Do a factory reset of airbuds if there is option available.
4)Also goto Phone Settings>General Management>Reset>Reset Network settings.
5)turn on phone visibility from settings.
6)If issue doesn't fix then visit service center

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps to resolve the issue:

> Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->Bluetooth)

> Go to the settings>>apps>>Bluetooth>>storage>>do clear cache.

> Restart both devices
> Try to pair the phone to a different Bluetooth device
> Reset Network Settings(Settings > General Management > Reset > Reset Network Settings)

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members

[rajan00007]

hi unable to recieve and end call using realme buds air neo can play pause next using sensor but cant pick and end call by double tap..please help bought new airbud