Original topic:

low light pixelate issue in Samsung s9 after recent updates

(Topic created on: 02-06-2021 01:40 PM)
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dhaadikaran
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Hello guys,
I've been using Samsung S9 for couple of years now.. after the recent updates in 2020 December I encounter a pixelated issue in my phone particularly in lowlights in areas like in the late evenings or night, is anyone facing similar kind of issue??

I just checked with the service centre they said that its kind of a software issue so they can't do anything. so, is there a way like where I can report this to anyone can you please help me here?

Viewing a picture or video in low light I see there are many broken pixels and pixelate stuff but viewing the same picture and video in day time, I don't get any issues..

Thanks,
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4 Comments
Anonymous
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yes .. thatswhy this Monday I will visit service center to reflash firmware from them ...and under bright sunlight...display is difficult to visualize
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dhaadikaran
Active Level 1
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updating the firmware needs full format of device?
Anonymous
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Tech Talk
yes backup before that
Samsung_Support1
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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