Original topic:

is it common to have incoming call issues in S10 lite device ?

(Topic created on: 01-25-2021 01:58 PM)
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shm_says
Beginner Level 3
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Tech Talk
I have just got an S10 lite device a week back and it has issues with incoming calls ! At times I can only hear the incoming ringtone,  cant see the cintact details or option of receiving the call ! Unable to get proper samsung support 
4 Comments
Anonymous
Not applicable
Tech Talk
this is strange...I have not seen any user complaining of this problem...
shm_says
Beginner Level 3
Tech Talk
looks like some bug which may get okay after update or issue wid the device ! will watch out for week before complaining CC
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Ehsank
Expert Level 5
Tech Talk
once long press on dialer icon>app info >storage >clear cache >restart your device then try
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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