internet speed is very poor

[Samsung_dL11ceR]

I buy new m31 .now i facing problem with internet speed its it's getting sometime gud but suddenly comes to 0kb/s. And when i used my old phone and other phone speed of internet is very good.please suggested me some solution or i return my phone on amazone.

[Aashish]

Which carrier? Can you tell the signals strength in dB and **bleep**?

[Samsung_dL11ceR]

db me kaise btau

[Uditgoyal17]

there is problem with the router settings i had the same issue

[Samsung_dL11ceR]

kch ho skta h kya

[Uditgoyal17]

router konsa hai ?

[Nag006]

bro all m series facing this
i am using m30s using airtel very low network strength

[Samsung_dL11ceR]

return kr du kya

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support