i am facing network issue on my new samsung m31

[karan1991]

Any update regarding march security update

[raju-83]

I am also facing same problem in my Jio sim.

[karan1991]

samsung do you have any solution

[Akashkumar10]

I am also facing the same issue on Samsung M31s which is a new mobile I have got yesterday.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Check device network mode settings: Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
2. Check network operator settings: Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Check device network in open area. Kindly check your device in a different location/network coverage area.

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[shlem]

it works now thankyou. Hope it works forever. I am a great Samsung fan

[murali578990]

I tried the same but didn't work, looks like its a software issue, people are posting issue from more than 6 months but samsung is not releasing proper fix in upcoming releases. It's ridiculous..

[lakhyanivishal]

I have tried all your above solutions. but no luck with this major of the time it dont accept 4G network and shows 2G network. This is clearly a samsung device issue as lot of users have reported the same. that is the reason people dont buy indian phone because indian company are not capable to manufacture fault free device.

[MBharathi]

Why Lte is not shown even I've done the settings as per your advice

[akki_samsung]

This is temporary solution , after following above process it will work for some time and will give same error later . 100% its bug in samsung mobile m31s , TAKE THE NECESSARY STEPS TO SOLVE IT.. waiting for solution