Original topic:

getting black screen while playing CODM on M51

(Topic created on: 01-29-2021 01:21 PM)
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ashish167
Active Level 1
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Tech Talk
Is there anyone else also facing same issue like me?? While playing call of duty mobile on M51 screen goes black and only way is to restart the game again which results loosing scores. Is there any fix for this please?
6 Comments
IcyJay30
Expert Level 3
Tech Talk
issue with the game

Screenshot_20210129-150243_Chrome_955.jpg

Samsung_Support1
Moderator
Moderator
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Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Sandeepx0
Active Level 1
Tech Talk

It didn't worked , it happened again after 10-15 mins of usage , samsung please fix this 

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Shubh96am
Beginner Level 3
Tech Talk
I got the same problem no matter how many times you clear cahe, or remove data or reinstall the COD, it still persist. This problem has been with me since the beginning.
Nickhil809
Active Level 1
Tech Talk
Same here
Nickhil809
Active Level 1
Tech Talk
Black screen all the time