Original topic:

generic error in axis mobile app

(Topic created on: 06-11-2020 10:29 PM)
1284 Views
aayesha
Beginner Level 2
Options
Tech Talk
I got this galaxy m21. Not able to set axis mobile app. It tries to send message and shows up generic  error message every time I tried.  I retired to do same set up in my old mobile, it works using same sim. So sim, n/w looks fine.
Did any one face similar issue and how did you resolve ? Any update s/w required ?
0 Likes
1 Comment
Samsung_Support3
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes