aayesha
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06-11-2020 10:29 PM in
Tech Talk
I got this galaxy m21. Not able to set axis mobile app. It tries to send message and shows up generic error message every time I tried. I retired to do same set up in my old mobile, it works using same sim. So sim, n/w looks fine.
Did any one face similar issue and how did you resolve ? Any update s/w required ?
- Tags:
- generic_error
1 Comment

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06-13-2020 03:42 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
