Original topic:

galaxy note 10 network connection issues

(Topic created on: 05-09-2020 03:17 PM)
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manojkumar77
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Tech Talk
Guys I've been using  galaxy note 10 plus from last November. 
Since 7 days iam facing network connections issues 
Signals constantly changes from 4g to H+ and sometimes E 
Currently iam using airtel sim
Initially I thought it was sim problem and I went to airtel store and bought a new sim and problem is not resolved 
I restarted my device 
Network settings are reseted 
Apn settings are default 
Still I face network issues 
This is really bad.
Help me 
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Samsung_Support3
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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