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05-02-2020 04:40 PM in
Tech Talk- Mark as New
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05-02-2020 06:59 PM in
Tech Talkcommon tips
■ if you dont need to connect to any nearby network or devices turn off the wifi and hotspot and
■ also turn off location and sync features from control panel.
■ reduce phone's brightness,change the screen timeout settings as short as possible.
■ turn off auto rotation.
■ you can use bluetooth tethering but speed is slow compared to hotspot but battery drain less and not heated.
■ don't turn on wifi,bluetooth,hotspot all together same time.
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05-08-2020 12:08 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "battery drainage issue" issue kindly follow the given below steps:
1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.
For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
To resolve "Overheating" issue please follow the below given steps:
1)Close background running apps.
2)Uninstall the unnecessary apps.
overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

