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11-19-2021 01:35 PM in
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11-19-2021 01:39 PM in
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11-19-2021 01:44 PM in
Tech TalkHere's a workaround-
Go to setting>>apps>>three dots on top>>special access>>optimise battery usage>>click on "apps not optimised" button and select "all" (this will show all the apps in the device)>>search for com.samsung.android.biometrics.app.settings (start typing in search bar, the app will get highlighted)>>turn odd battery optimisation for com.samsung.android.biometrics.app.settings>>close all apps and restart the device>>wait for at least 60 seconds>>unlock your phone, lock it again and now try fingerprint sensor.
If this method doesn't work, search on youtube for how to efficiently register biometrics in f41.
If you find this answer helpful, accept this as solution. (Took a lot of time to write this much😅)
Thanks
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11-19-2021 01:49 PM in
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11-19-2021 03:32 PM in
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11-28-2021 05:51 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/us/support/troubleshooting/TSG01200322/#:~:text=Inspect%20the%20screen%20and....
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
