chat feature not supported

[Twinkle7248]

hello guys since two days i am facing problem in chat feature provided by samsung text messages

i am unable to send any kind of chat messages through text

i have checked all the requirements settings

call the customer care of samsung and network operators but they also unable to solve my problem 

i also formatted my phone in evening

but still unable to use the feature.

please help if anyone have the answer

[Twinkle7248]

what???

[MilkySaro]

Problem solved ah

[Twinkle7248]

no

[MilkySaro]

Ok what is your problem to say clear

[Twinkle7248]

i am unable to use chat features available on samsung a72 since yesterday

[MilkySaro]

Ok wait

[MilkySaro]

I want screenshot for problem in your message app

[Twinkle7248]

see

[Twinkle7248]

chat feature is active but i am not able to send or receive any message through chat

[MilkySaro]

Sorry what app this