Original topic:

camera 2 api in Galaxy A50

(Topic created on: 11-10-2019 08:23 PM)
2329 Views
drsanketpandey
Active Level 3
Options
Tech Talk
Using a galaxy a50 since months now. My main priority is camera. I shifted from a 12 mp z2 force  (2 yrs old flagship) 
However much to my surprise, the image quality with 25mp samsung was not even comparable to a 2yr old flagship device  with 12mp sensor. 
Adding to the woes , camera 2api is disabled on samsung a50, so you cannnot even install google camera. 

I request the samsung developers to enable the  camera2api in Galaxy a50 in near future updates.
3 Comments
Tech Talk
so apparently no samsung official reads the forum?
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Tech Talk

Hi there,


Kindly follow the mentioned steps to resolve the issue in your device.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA or Smart switch PC suite.

We really appreciate your feedback related to camera 2 API and would take this feedback for further improvements in our upcoming launches. Will convey the relevant update as soon as possible.
Happy to help you always.

 

Regards,
Team Samsung Members

 

0 Likes
Potter2
Active Level 1
Tech Talk
They haven't done a thing regarding camera 2 api yet , I too want to enable but they say ask to Google , and Google has no FAQ regarding this
0 Likes