bluetooth headset not connecting.

[DeepLight]

I have HBS-730 bluetooth headset but I tried everything but it is not connecting with my Galaxy A30. Initially it was connecting. While it is connecting with other devices.please help in this regard.

[immi007]

try re pairing it once

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Reset App Preference: Settings> Apps> More option> three dots at the top right corner of the screen> Reset App Preferences
2. Clear paired list: Settings.> Tap on Connection and turn on Bluetooth.> Tap on Setting option along with the paired device>Tap on Unpair

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support