Beginner Level 2
wifi has become very slow while connected with Bluetooth headset after this pi update 
1 Comment
Active Level 10

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please be assured and to resolve "Wi-Fi" issue kindly follow the given below steps:

1. Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.
2. Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or pc suite.
Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support