andriod 10 issue. galaxy 17

[Ray2]

After the android 10 update the new feature Digital welbeing greyscale and blocking notification automatically turned off though I set the timer to 10pm to 7am. But my screen turned colorful at 12.30am. Also the do not disturb also not working. It turns off automatically after some times. Don't know what to. Does anybody face this issue??

[CS_member7]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly to be informed, digital Wellbeing is a feature which shows apps dashboard through which one can see how much time any application opened.

1) Greyscale: Displays colors on the screen as grey tones.
2) Do not disturb: Set the device to mute incoming calls and notification sounds, except for allowed exceptions.

For more information on this feature, kindly visit the below link:
https://www.samsung.com/in/support/mobile-devices/how-to-use-digital-wellbeing-feature-in-samsung-sm.

If issue still persist, kindly send us log file through error report section from Samsung Member within 15 minutes of issue occurrence, this will help us to assist you better. (Samsung member > Get help > Send feedback > Error report > Select the issue).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support