Original topic:

after software updates, Facebook & what's app are not working properly

(Topic created on: 02-19-2021 01:52 PM)
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VAITHIKEERTHANA
Beginner Level 2
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after software updates, Facebook & what's app are not working properly ,last update 15th February 2021
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Ehsank
Expert Level 5
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clear cache and data a of those 2 apps and then observe
just long press on app icon>app info (ibutton) >storage >clear cache and data
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Samsung_Support1
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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