Original topic:

accidental touch issue ...

(Topic created on: 02-23-2020 12:34 PM)
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balrajg
Active Level 2
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Tech Talk
Friends  Im using Samsung galaxy s10 lite from the past one week . Everything is good  but when ever I put my phone in my pant pocket  the display automatically  on for some seconds and off.. this one happening when I put my mobile in my pocket it will also reducing  my battery  ... if put my mobile in table this incident not happen. So kindly anybody help me to resolve this issue  
11 Comments
Sridhar213
Active Level 7
Tech Talk
i think problem with your pocket, dont put there
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Tech Talk
😁😁😅😅🤣🤣👌
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7405ankit
Active Level 6
Tech Talk
do one thing put the accidental touch option on so that it will reduce
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7405ankit
Active Level 6
Tech Talk
go ti settings and search for it
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balrajg
Active Level 2
Tech Talk
accidental touch option I used but it not reduced. I fully searched in settings ... but not get correct solution
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Š
Expert Level 5
Tech Talk

Don't Place screen facing you body

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Samsung_Support4
Moderator
Moderator
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Hi there,


In order to examine the issue occurring in your device, kindly send device log file within 15 minutes of issue occurrence along with the exact issue details using Samsung Member Application i.e. Samsung Member Application > click on + icon > send feedback > error report > collect log files > attach.

 

Regards,
Team Samsung Members

 

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SuperEl
Active Level 3
Tech Talk
That also happens with other S10 series phone, you have to disable the functionality of 'Double tap to wake' as it registers it as a normal touch in the pockets, try this and you will not have this problem, if you have AOD enabled on phone then you can single tap your phone screen to light up the phone display without using double tap
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balrajg
Active Level 2
Tech Talk
Thank you very much ...