Original topic:

a20s

(Topic created on: 08-12-2020 03:25 PM)
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deadbody
Active Level 3
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Tech Talk
Lost 3% battry overnight even safe mood was on. Is my battery damaged?? Who can i solve this issue??
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5 Comments
Anonymous
Not applicable
Tech Talk
go to service center reinstall software bro
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rajkm008
Active Level 10
Tech Talk
its common frnd every smartphone will lose plenty of battery percentages during even if u kept phone under safe mode, because android systems idle process needs the battery...
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AMPK
Expert Level 3
Tech Talk
Stop internet in the night will help
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kprakash
Active Level 6
Tech Talk
Device have to stay awake for your Alarms, Call and other activities. You lost only 3% of battery, it doesn't mean it is damaged. Instability in network causes battery drain which is common. So don't worry.
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve battery issue kindly follow the below step given below:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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