Original topic:

Yellow lines on screen

(Topic created on: 03-03-2024 09:01 PM)
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Members_3zF3hng
Beginner Level 2
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Tech Talk

My s21 fe is just 2 years old.bought for 65k.for last 2 months,after a software update yellow vertical lines are there on the display.it started with 1,then went on increasing and now 8 lines in total.makes it very difficult to read.All other models,company gives free offer of changing the screen,told by service centres.Why they are not giving the offer to this model for no fault of ours?

Hope for a positive action from your side

4 Comments
jitender751
Expert Level 1
Tech Talk
Free screen replacement if your device doesn't have any dents on body ,visit your nearby service center
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goodthings
Expert Level 5
Tech Talk
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Tech Talk
Your's most welcome to here.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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