Original topic:

Wifi calling

(Topic created on: 02-06-2024 05:56 PM)
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professionaldurgesh
Beginner Level 3
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Tech Talk

Hello community,

 

I have A33 5G, having wifi calling enabled but still unable to connect call over wifi calling.

 

Please help me to fix it.

3 Comments
DurgaMutyala
Active Level 7
Tech Talk
Wifi calling works when you turned on wifi calling after that you should connected to a wifi
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goodthings
Expert Level 5
Tech Talk
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots. Thanks.
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cs_member10
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that kindly check the following criteria to make the Wi-Fi call on your device.

Make sure you are connected to a strong Wi-Fi network. If the network signal is weak or unstable, the Wi-Fi Calling feature may not work.
To use Wi-Fi Calling, you need to insert an active SIM card from a carrier that supports this feature. Check with your network provider if your SIM card is supported. If that doesn't resolve the issue or if access to the feature isn't allowed, please contact your Network service provider for further assistance.

Warm Regards,
Samsung Customer Support

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