Original topic:

Why is this happening?

(Topic created on: 10-25-2021 01:07 AM)
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su574g
Active Level 5
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Tech Talk
I am not being able to write anything/message during Instagram live streams. I mean I am unable to type anything as there seems to be no type here box for some reason. 
If anyone knows as to why this is happening please let me know. I don't know if I am missing anything or this is just a bug. But please do help. 
5 Comments
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REINSTALL INSTAGRAM APP

AND CHECK AGAIN STILL PROBLEM??
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su574g
Active Level 5
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Did that for 5 times already. Tried clearing the cache and data. Still doesn't work. Don't know 😕 what is wrong with the application.
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THEN WAIT FOR INSTAGRAM APP UPDATE AS THEY ALL TIME GIVES UPDATE WITHIN WEEK

NEW UPDATE SOLVES THAT ISSUE
IF IT'S INSTAGRAM ISSUE
👍
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su574g
Active Level 5
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I hope so too.
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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