Original topic:

Whatsapp call issue

(Topic created on: 03-01-2023 10:01 PM)
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cam4phor
Beginner Level 2
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  1. Hi, 

I am using Samsung Galaxy S22+ and Samsung Galaxy buds 2 pro. 
Whenever I am having a video call over whatsapp, the wi-fi automatically disconnects which leads to call getting disconnected.

Please help with this issue. I can provide additional information if required.

Thanks

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cs-member11
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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