Whatsapp beta has a peculiar bug

[S_Kumar73]

Recently noticed some issue in whatsapp. Using beta version 2.23.10.18(Beta). When we try to open media, links & docs from few contacts the app crashes and pop-up shows whatsapp has a bug. Reported to whatsapp support team and they don't know about anything and simply asking me to switch off and switch on the phone. I think whatsapp hired people from samsung support.

[john163]

after all its beta and its for testing purposes

[S_Kumar73]

Yes.

[Cnusri]

Worst mobile in my life . Every month troubles. Why to buy this brand .

1. https://youtube.com/shorts/zt2E_r_e6g0?feature=share

2. https://youtube.com/shorts/6ja5moiAsGY?feature=share

3. https://youtu.be/GoUWH0pNTiA

4. https://youtu.be/p0lwHC0UuzM

5 . https://youtu.be/cU8Z7k9d_l0

[_Sara_]

"I think whatsapp hired people from samsung support."

Good one 😂👍

[S_Kumar73]

😀

[cs-member11]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.

2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

3: Update App if available. Update software: Menu>apps>settings>software update>install.

4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support