WIFI CONNECTIVITY ISSUE

[TadsM31s]

WIFI CONNECTIVITY ISSUE IN M31s , this same  problem is faced by many other M31 & M31s users.

1.Doesn't run even when the network strength is good ,

2. Other Samsung devices are connected but the problem is with M31s and M31.

These both have the poorest wifi catching capability. 

Highly DISAPPOINTED with this issue.

[Ehsank]

To resolve WIFI connectivity concern, kindly follow below steps:

 1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Reset network settings >Settings>General Management>Reset >Reset network settings)

[TadsM31s]

tried all these steps many a times before , none of them proved to be beneficial bro.

[Ehsank]

its strange 🤔
since when this issue started?

[TadsM31s]

it took a few days time till I got this into note.

2 months after I bought this device.

[Ehsank]

but as a user side that is the way to resolve if possible do visit service centre

[TadsM31s]

yaa i will,
Thanks for ur kind help.🙂😊

[Ehsank]

👍😊

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support