To resolve Wi-Fi issue kindly follow below given step:-
- Forget the Network:- Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
To resolve the hotspot issue kindly perform below given step:-
- To configure the hotspot follow the steps:- Settings>Connections>Mobile hotspot and tethering>Mobile hotspot>More option (three dots)>Configure mobile hotspot>Configure mobile hotspot and tap on save.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos. Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
