Touch sensitive

[SENTHILKUMAR23]

My mobile samsung f41 shown some issues with touch interface

There was hanging while trying to access

It took a longer time to get it back

This is second time like this in 19 months since then I bought it

What went wrong ?

Please help 

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SENTHILKUMAR23]

Thank you so much

[SENTHILKUMAR23]

But the problem was only with the UI,not the whole system

[its_celesto]

Bro, did you update your phone? I mean have you done all the software updates? I haven't done software updates for a while because i am scared it might brick my phone...... i too have a f41. If yes then did face any issues after the updations?