- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2021 10:34 PM in
Tech TalkGood afternoon, I own a UN32EH5300F and about 3 weeks ago, TV decided to shutdown all by itself on startup. Unit closes after the initial boot within 5 minutes and repeats the process every 5 minutes very precisely sometimes up to 6 times. Afterwards, it works OK... I have the 2004 firmware version installed (unit was bought in 2013). Can I try to reset TV to resolve the issue or do you recommend another solution ? I have a wireless connection with Videotron Helix module
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2021 11:06 PM in
Tech Talk- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-12-2021 10:47 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support