Original topic:

🔥[Solution*] Summer temperature & Samsung Devices 🔥

(Topic created on: 06-17-2024 09:53 AM)
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SataruGojoo
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This summer is undoubtedly the Hottest summer I've ever experienced in India. Where temperature is going upto45°C or higher in so many places.

Doing any kind of task in this summer heat is hard, BUT.. one thing thatshould not be that hard isUsing my Samsung Phones!
Although the room where I usually spend time has a temperaturearound/or below 28°C, the phone doesn't seems useful... I mean itheats up-
 1. While normal usage, 
 2. While charging, 
 3. Gaming is just impossible...😞

When I reported that issue to@Samsung they told me to Turn off WiFi, Bluetooth, etc all feature so that it heat less while normal usage and CHARGING.
& Guess what,I have Switched off (Power off) my phone and put it in charging.. and it's still heating.

Conclusion/Tips:
1. I have stopped using any kind ofback cover so that it heat less and dissipates heat more quickly (butRisking my phone for physical damage)
2. Ican't charge my phone atdaytime, so I have started charging my phone atlate night andEarly morning.
3. It's been 3 months Ihaven't played any Game!
4. I avoid using my phone on directsunlight/outdoor as in this case it set the Brightness at 100% and heats even more.
5. I feel like I'm using avery delicate device that only deservespampering.
6. When it's over heating it Switchs from 5G to 4G, hence hampering Data connections too.

7. Also note: I have aRedmi phone also.. AndI prefer that Redmi at outdoor.. as Redmi isn't over heating while charging or on same conditions.I prefer non-samsung brand in such heat. (Didn't ever thought I have to write that😂)

I guess the above tips will help you to use your Samsung devices in this summer. Bella ciao.🙂
1 Comment
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform our Samsung users if anyone facing the heating issue on their devices, kindly perform the following steps to resolve the issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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