Original topic:

Store away an unused cell phone with non-removable battery -Samsung Galaxy A52s

(Topic created on: 01-08-2023 04:08 AM)
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Ks_Shovon
Active Level 1
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Tech Talk
Hello Guys, I need help regarding this matter. For some reason I've had to store my Samsung Galaxy A52s 5G Phone for Almost A year maybe more or less. Now the question is how can I keep the battery and the whole device healthy by the time the phone isn't being Used? 
For your kind information,my device is 1 year and 6 months old. And it was used as my daily driver .

2 Comments
Anonymous
Not applicable
Tech Talk
Do: Keep the battery under 85%

Don't: Don't keep it in a humid and warm environment.
cs-member11
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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