Software Update

[sanjoybagchi]

If my phone damage(like color line in screen, heating issue, etc..) after software update then who is responsible for that? 

I am confused. 

[Pocku]

Samsung offcourse

[sanjoybagchi]

Most of time they refuse...if are you in the warranty period then you can scape else what you will do? Buy extra insurance? Or if you leave that you invest that money for 1 yr.

[Anonymous]

In paperwise Samsung of course. But if you expired the warranty period then Samsung usually refuse to change it display free of cost

[sanjoybagchi]

Thats the point , if I buy S24 Ultra then invested more the 1 lakh for 1 Yr after that any thing happened(SW update) you need to invest again.

[goodthings · Accepted solution]

By operation of laws Samsung is responsible for this above-mentioned issue if not any physical or liquid damage on the device and it's occurred due to only after update. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[jammy900]

Samsang note 20 ultra green liene display bad quality

[muhammadmpp]

If there is a warranty, the company will definitely make it ready

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support