akujjwal
Active Level 6
Focus issues in S10+ Exynos camera app almost all the time after new update esp. in during capturing photos. 4 balls in place of one ball. See the pics attached..

image


image


3 Comments
RishabhJangir
Active Level 6
click on help button and report
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akujjwal
Active Level 6
yeah already did that. didn't help much. I've done everything except full format..
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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