Original topic:

Second WhatsApp

(Topic created on: 06-19-2021 02:29 AM)
139 Views
RaviM31
Active Level 1
Options
Tech Talk
Hi all, today I am facing a problem in my Samsung M31, that media of my second WhatsApp is not showing in gallery even I cannot find in my device also I am not able to send pictures using WhatsApp camera.
Can anyone help me out in this matter. 
Thanks
8 Comments
luvvv
Expert Level 1
Tech Talk
Same here Bro in my S20+
0 Likes
RaviM31
Active Level 1
Tech Talk
Have u find some solution??
0 Likes
RaviM31
Active Level 1
Tech Talk
Today I re-install the second WhatsApp...and initially it works but unfortunately all the media (pics and videos) again disappear.
Even I can not send pics using second WhatsApp camera 😪😪
0 Likes
Haz23
Active Level 2
Tech Talk
Same problem witnessed by me too... no response yet from tech team
0 Likes
Adnan07
Active Level 6
Tech Talk
Try to find those photos in recent tab in gallery.
0 Likes
RaviM31
Active Level 1
Tech Talk
Not working bro
0 Likes
Flipflops
Active Level 6
Tech Talk
Take backup, Install Whatsapp business with the WhatsApp Dual Number and restore the Backup Data.
Later disable the Dual Whatsapp ! 🌟
0 Likes
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes