Samsung galaxy note 20 ultra 5g

[Vimal0162]

I have some problem in my phone.  My phone's backcase is opening itself.  I think glue which is on phone's border is not sticking it. What should I do. 

Should I go to private mobile shop or go to samsung mobile care 

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support