Original topic:

Samsung.com

(Topic created on: 06-28-2024 02:58 PM)
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Anand_Avn
Active Level 9
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Tech Talk
Hey anybody know why I'm facing issue whileopening all website start with Samsung.com S U C K all the time.


image


Tried steps: 
▪︎ Changing DNA setting
▪︎ Checked on Different network.
▪︎ Checked on Different browser (samsung internet/ chrome)
▪︎ Clearing browser cache file
▪︎ "Reset all setting" including Security settings Language settings. Accounts. Personal data. Settings for downloaded apps


This same website working well on my friends phone (GT10 PRO)
2 Comments
cs_member10
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Anand_Avn
Active Level 9
Tech Talk
Don't worry gentle man, I'm playing report-report with ur executive.
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