Solved: Samsung a50 android 10__ update issues

BadThings_ · ‎06-04-2020

I've updated my device a day ago I have faced so many bugs and issues after update. Like,,

Lagging a lot

Heating issue

Unable to launch pubg (pixelating)

Slow charging

Performance has been reduced

Not responding issues

Battery drain

Normal usage was not happening due to heating issues.

High data usage.

With a single update facing these many issues I don't know why samsung doesn't work with the issues if these were fixed or optimised the phone will work good. If we are happy and provide good rating to you too will be benefited.

cs_member10 · ‎06-06-2020

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

Please visit this mentioned link to resolve your device lagging issue: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

Please be assured and to resolve "charger" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

Note : Check device cache: Settings >Device care >Storage > Clean now.
For a particular application: Settings > Apps > Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage > Clear Cache.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

View solution in context

ashwal · ‎06-04-2020

i was facing lag in pubg too but now its not even starting insta and some more apps keeps closing by their own

BadThings_ · ‎06-04-2020

use plugins app to launch pubg

BadThings_ · ‎06-04-2020

it will work fine

BadThings_ · ‎06-04-2020

do you see the plugins app

BadThings_ · ‎06-04-2020

download the tool to make pubg work

BadThings_ · ‎06-04-2020

set the fps to max 60 fpd

hbpostve · ‎06-04-2020

https://youtu.be/WXM7Lz420cQ

BadThings_ · ‎06-04-2020

I have did the same

BadThings_ · ‎06-04-2020

just now samsung gave android 10 update as much late they took time to create update with lot of bugs😂😂😂

Original topic:

Samsung a50 android 10__ update issues

1 Solution