Original topic:

Samsung S24 Ultra Display Quality

(Topic created on: 03-16-2024 05:01 PM)
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Srees77
Beginner Level 4
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Tech Talk

I am writing to express my disappointment and frustration with the display quality of the Samsung S24 Ultra, which I recently purchased on March 8th, 2024. As a loyal customer of Samsung products for many years, I have always appreciated the quality and performance of your devices. However, my recent experience with the S24 Ultra has been less than satisfactory.

 

Upon switching on the device on March 15th, I immediately noticed a significant deterioration in display quality compared to my previous device, the S23 Ultra, which I had been using without any issues. The blacks on the S24 Ultra are not displayed properly, and the overall appearance of the display is subpar. The contrast and vibrancy that I have come to expect from Samsung devices are sorely lacking in this model.

 

7 Comments
Darkvader12
Expert Level 2
Tech Talk
Adjust the vividness of the display
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Nobyos
Active Level 8
Tech Talk
Can you tell me the settings?
Pallav0024
Active Level 6
Tech Talk
Go to settings display advanced settings then vividness
*note turn off adaptive colour tone and eye comfort sheild for vividness settings
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Tech Talk
Coz of the glass they used now it is more anti reflective due to this the saturation of display is lower thsn yhe last model...it helps to see under bright sun light but not reflecting face onscreen
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Nobyos
Active Level 8
Tech Talk
Not good enough for the camera.
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the background in the quick panel is based on real-time blur i.e. it depends on what kind of app background over which the quick panel is drawn. If you use an app with a completely dark background then the background of the quick panel would also be completely black. However, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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ROZAJMERI
Active Level 7
Tech Talk
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update one UI version 6.1
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