Original topic:

Samsung M31s browsing graphics issue

(Topic created on: 10-15-2020 12:11 AM)
129 Views
Sub324
Beginner Level 2
Options
Tech Talk

Hi 

Whenever I'm searching any content in google where I'm getting some video as Search options, there i get the highlighted videos as distorted.

I checked in other phones the same results shows fine.

20201015_000745.jpg

0 Likes
2 Comments
Tech Talk
M31s is the buggiest phone i have seen in my life😒
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes