Original topic:

Samsung Galexy Note 9 Screen Discoloration issue

(Topic created on: 08-08-2020 12:47 PM)
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Bhushan004
Beginner Level 2
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Screen is getting green tint and white horizontal lines after brightness is increased. Reported this issue multiple times all basic trouble shooting instructions given followed a factory reset just now issue is still there.

 

Thousands of users facing similar kind of issue since last few months I checked on Samsung official support forum. Samsung should acknowledge this widespread issue and give all users genuine solution rather than sending basic troubleshooting guidelines

9 Comments
Anonymous
Not applicable
Tech Talk
most of note 9 users suffering same issue .....check your device in service center
Bhushan004
Beginner Level 2
Tech Talk
if most of the users are facing such issues then samsung should accept this issue from their side and offer free screen replacement to all users as apple recently announced free replacement for this similar issue which caused in ios devices due to samsung hardware
Anonymous
Not applicable
Tech Talk
yes ...but unfortunately who are suffering issues and visited service center,, they changed their display.....but the problem is if warranty will not be there then you have to give full amount......so my request is once visit service center and check your device........and please don't simply install software by using mobile data or wifi ..use smart switch or odin flash if possible
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Ehsank
Expert Level 5
Tech Talk
no any other option except to go service centre
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Tech Talk
It might be due to some glitches with latest software update , may be Samsung can come with an update to resolve this problem, till the time you can visit service centre to know more about it why this is happening or for solutions .
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irfan7008
Active Level 1
Tech Talk
i am facing same problem in my note 9
service center says display need to replace and full amount you to pay due to over warranty 😭😭
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irfan7008
Active Level 1
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plz suggest me what i do brothers
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Samsung_Support5
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Vmsathler
Beginner Level 3
Tech Talk

please do something!!!!

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